Workorb

Workorb AI is an innovative platform utilizing advanced Graph Large Language Models (LLMs) to decipher and navigate the intricate web of interactions within corporate structures. Its primary objective is to ease the burdens on customer engagement departments by streamlining monotonous tasks, thereby enhancing sales performances, facilitating better upselling opportunities, and optimizing customer service experiences.

The system integrates and scrutinizes both internal and external communications—spanning emails, instant messaging, documents, and phone conversations—to offer an all-encompassing view of multifaceted, enduring B2B clientele engagements. Workorb AI operates akin to a digital assistant, meticulously logging every exchange and supplying precise factual data, all while automating sophisticated customer-related operations.

Employing the capabilities of Graph LLMs, Workorb AI excels in piecing together and monitoring the flow of discourse across a multitude of platforms, including email and Slack. This proficiency allows it to identify recurring patterns and interconnections, revolutionizing the management of detailed repetitive chores and yielding insights into lengthy-term affiliations.

The brainchild of Nilesh Bansal and Nick Koudas, who are seasoned experts in machine learning and text analytics, Workorb AI draws from their extensive expertise, comprising over 200 research papers and patents. The duo is credited with founding thriving enterprises like Sysomos and Aislelabs, which provided large-scale clients with cutting-edge, machine-learning-driven social media analysis tools.

Targeting the unique complexities of marketing to and overseeing enterprise clients, Workorb AI offers a strategic advantage to client interaction teams. It equips them with a well-rounded comprehension of their business connections, greatly enhancing productivity and effectiveness.