Tech Assistant

Hardware Troubleshooting: Diagnosing and resolving issues with computer hardware, such as hard drives, motherboards, and RAM.

Software Support: Installing, updating, and troubleshooting software applications.

Network Configuration: Setting up and maintaining network connections, including Wi-Fi and Ethernet, to ensure stable internet access.

User Assistance: Providing helpdesk support to users with computer-related queries and training them on new systems or software.

Data Management: Assisting with data backups, data recovery, and storage solutions to safeguard important information.

Security: Implementing and maintaining security measures, such as antivirus software and firewalls, to protect systems from threats.

Device Setup: Configuring new devices for deployment, including PCs, laptops, and mobile devices.

Documentation: Creating user manuals, documentation, and inventory lists for IT equipment and software licenses.

Technical Research: Researching new technology solutions and products that could enhance company productivity and efficiency.

Maintenance: Conducting routine maintenance tasks to ensure that all IT systems are operating smoothly.