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Customer Service: Assist customers with inquiries about wine selections, food pairings, and provide recommendations based on their preferences and budget.
Inventory Management: Help maintain the wine inventory by tracking stock levels, placing orders, and organizing the storage of wines.
Tasting Events: Support with the organization and setup of wine tasting events, including selecting wines, preparing tasting notes, and educating guests.
Wine Education: Aid in creating educational materials for staff and customers to enhance their knowledge of wine varieties, regions, and producers.
Marketing Support: Work on marketing campaigns, such as email newsletters, social media content, and promotional events to drive sales and customer engagement.
Data Entry: Enter sales data, customer preferences, and inventory details into the wine shop's database to ensure accurate record-keeping.
Supplier Relations: Assist in communication with wine suppliers and distributors to ensure timely deliveries and to discover new and exciting wines to add to the collection.
Wine Sales: Help process wine sales, including handling transactions, packaging purchases, and advising on wine club memberships.
Visual Merchandising: Collaborate in the arrangement of wine displays to attractively showcase featured bottles and enhance the overall shopping experience.
Compliance: Ensure adherence to local and federal laws regarding alcohol sales and service, including checking IDs and managing licensing requirements.